This document explains clearly and directly how 57win collects, uses, stores, and protects your personal data. We've written it in plain language because you have the right to understand exactly what happens with your information — no legal jargon, no surprises.
Six concrete commitments that guide our approach to privacy
All data transmitted between your phone or browser and 57win's servers is protected with 256-bit SSL encryption — the same standard used by Brazilian banks like Nubank and Itaú. No information travels in plain text.
57win only collects the data it genuinely needs to provide the service, meet legal obligations, and keep the platform secure. We do not request information that does not have a clear and specific purpose for you.
Your personal data is never sold, rented, or shared for third-party commercial purposes. Period. Sharing occurs only with essential operational partners and regulatory authorities when required by law.
We operate in full compliance with the General Data Protection Law (Lei nº 13.709/2018) and the guidelines of the National Data Protection Authority (ANPD). Every data collection process has a defined and documented legal basis.
You can access, correct, export, or request deletion of your data at any time — no red tape involved. These rights can be exercised directly through 57win's support chat or by email, with a response within 15 business days.
If any security incident affecting your data occurs, 57win will notify impacted data subjects and the ANPD within the legally required timeframes — with a clear description of what happened, which data was affected, and what measures were taken.
By creating your account on 57win, you confirm that you have read and understood this Privacy Policy and agree to the processing of your personal data as described herein. We recommend reading it carefully and reaching out to our support team if you have any questions before signing up.
The controller of the personal data collected through the platform 57win is the company responsible for operating the 57win.click website and all associated services, including Sports Betting, live casino, poker, crash games, and all other products available on the platform.
For the purposes of this Policy, "controller" means the entity that makes decisions about which personal data is collected, for what purpose, and how it is processed — as defined by the LGPD (Lei nº 13.709/2018, art. 5º, VI).
The official contact channel for privacy and data protection matters at 57win is the email address contato@57win.click and the support chat available 24 hours a day on the platform.
The 57win collects different categories of personal data depending on the stage of the Member's interaction with the platform:
| Category | Specific Data | When It Is Collected |
|---|---|---|
| Identification | Full name, CPF, date of birth, gender | Registration and KYC verification |
| Contact | Email, mobile number, full address | Account registration and profile updates |
| Documents | National ID, driver's license, or passport; proof of address; selfie with document | Mandatory KYC process |
| Financial | Pix key, bank details for wire transfers, deposit and withdrawal history | Financial transactions |
| Behavior | Betting history, games accessed, usage times, sessions | Continued use of the platform |
| Technical | IP address, browser type and version, operating system, device identifiers | Each time you access the platform |
| Communications | Support chat history, email exchanges, service satisfaction ratings | Support interactions |
We do not collect sensitive data such as racial origin, religious belief, health information, biometrics, or sexual orientation, unless expressly required by law and with the data subject's specific consent.
Every piece of data collected by 57win has a specific and legitimate purpose. We do not use your data for anything beyond what is described below:
Whenever 57win sends promotional communications by email or SMS, you will always have the option to unsubscribe — simply click the unsubscribe link in each message or adjust your preferences in your account dashboard.
All data processing carried out by 57win has a legal basis under the LGPD (art. 7 and art. 11). Below are the bases we rely on, along with their respective contexts:
The 57win does not sell personal data. Sharing only occurs in the following situations and with the following categories of recipients:
All third parties with whom 57win shares personal data are contractually required to handle that information in compliance with the LGPD, use it only for the specified purposes, and adopt adequate security measures.
In certain situations, personal data belonging to Members of 57win may be transferred to servers or partners located outside Brazil — for example, when we use cloud infrastructure from international providers or when game providers operate servers in other countries.
When personal data is transferred internationally, 57win adopts the following safeguards to ensure an adequate level of protection:
You can request specific information about which international transfers affect your data by contacting our privacy team at contato@57win.click.
The 57win retains Members' personal data only for as long as necessary to fulfill the purposes for which it was collected, in compliance with the minimum retention periods required under Brazilian law:
Once the applicable legal retention periods have expired, data is securely deleted or anonymized so that the data subject can no longer be identified.
The 57win uses cookies and similar technologies to enhance the platform experience, keep sessions active, and collect aggregated analytical data. The types of cookies used are described below:
You can manage your cookie preferences through your browser settings or via the privacy preferences panel in your account. Declining non-essential cookies does not affect your access to the platform's core features.
57win does not use tracking pixels, device fingerprinting for advertising purposes, or any technology that monitors your behavior outside the platform.
Protecting Members' data is an operational priority of 57win. We have implemented a set of technical and organizational measures to ensure the confidentiality, integrity, and availability of your information:
Despite every effort, no system is 100% immune to risk. If you notice any suspicious activity on your account — such as logins you don't recognize or transactions you didn't make — contact 57win support immediately via our 24-hour live chat.
The LGPD guarantees the data subject — that is, you, a Member of 57win — a set of rights regarding your personal data. Below are all your rights and how to exercise them:
You can request a copy of all personal data 57win holds about you, including data categories, processing purposes, and the third parties with whom it has been shared.
If any of your information is incorrect, incomplete, or out of date, you may request a correction at any time. Corrected identity data will require new document verification.
You may request the deletion of your personal data when processing is based on consent or when there is no longer a legitimate reason to retain it — subject to applicable legal retention periods.
You may object to the processing of your data when it is based on legitimate interest, including for direct marketing purposes. You can opt out of marketing at any time without affecting any other services.
You may request your data in a structured, machine-readable format (such as CSV or JSON) to transfer it to another controller, where technically feasible and legally permitted.
In specific situations — such as while a correction request is under review — you may ask that the processing of your data be temporarily suspended, except where required by legal obligations.
How to exercise your rights: get in touch with our privacy team via support chat (available 24h) or by email at contato@57win.click with the subject line "LGPD Rights". 57win will respond within 15 business days from the date of the request. In complex cases, the deadline may be extended by an additional 15 days, with a justified notice sent to the requester.
The platform 57win is restricted to individuals who are 18 years of age or older. We do not intentionally collect data from minors. During the registration process, we ask users to confirm they are of legal age and verify their identity via CPF.
If 57win identifies that a Member is under 18, the account will be immediately suspended, the data will be processed solely for investigation and subsequent deletion purposes, and any deposited funds will be returned to the holder after verification.
If you are the guardian of a minor and believe they have created a 57win account without your authorization, contact our support team immediately. We will act as a priority to block the account and delete any data associated with the minor.
The 57win may update this Privacy Policy periodically to reflect changes in Brazilian law, operational practices, or the services offered. Whenever material changes are made:
Continued use of the 57win platform after changes take effect constitutes acceptance of the updated Policy. If you do not agree with the changes, you may close your account before the effective date and request portability or deletion of your data.
Current version: this Privacy Policy came into effect on June 1, 2026, and supersedes the previous version from December 2026. All active Members were notified by email on May 25, 2026.
The 57win has appointed a Data Protection Officer (DPO), as required under Art. 41 of the LGPD, responsible for serving as the point of contact between the platform, data subjects, and the ANPD (National Data Protection Authority).
To contact the DPO or the 57win privacy team:
If you believe your rights as a data subject have been violated and you have not received a satisfactory response from 57win within 15 business days, you have the right to file a complaint directly with the ANPD — National Data Protection Authority (gov.br/anpd), which is the regulatory body responsible for overseeing compliance with the LGPD in Brazil.
We may also be contacted in writing to resolve disputes amicably before any escalation to external authorities. We are committed to responding fairly and within the legally required timeframes.
Our privacy team is available 24 hours a day to answer any questions about how your data is handled. Reach us via the support chat or by email at contato@57win.click — we will respond within 15 business days. To review how we use your information in financial transactions, please also consult our Terms and Conditions.
57win provides deposit limit tools, voluntary breaks, and self-exclusion options for all Members. Platform for 18+ only. Only bet what you can afford to lose. More information at Responsible Gambling.