Terms and Conditions of 57win — Clear Rules for Everyone

For the purposes of this document, the terms below carry the following meanings when used in the context of the services provided by 57win:

• "Platform" — the 57win.click website and all its associated subdomains, applications, and digital interfaces.
• "Member" or "User" — any individual who has created a verified account on 57win and accepted these Terms.
• "Account" — the individual account created by the Member to access 57win's services, linked to a unique CPF.
• "Balance" — the amount in BRL available in the Member's account for betting, gaming, or withdrawal.
• "Bonus Balance" — credits granted by 57win through promotions, subject to rollover requirements before they can be withdrawn.
• "Rollover" or "Wagering Requirement" — the number of times the bonus amount must be wagered before it becomes eligible for withdrawal.
• "Valid Bet" — a bet placed at minimum odds of 1.50 for singles or 1.30 per selection for accumulators, as defined by each promotion's rules.
• "KYC" (Know Your Customer) — identity verification process required by Brazilian betting regulations.

To create and maintain an active account on 57win, the Member must meet all of the following requirements:

• Have 18 years of age or older at the time of registration and throughout the entire relationship with the platform;
• Be a resident of Brazil and hold a valid CPF issued by the Receita Federal do Brasil;
• Provide accurate, complete, and up-to-date information during the registration process;
• Not be under an active self-exclusion period on 57win or any other regulated betting service;
• Not be an employee, partner, or immediate family member of any 57win staff or its supplier companies.

Each individual may hold only one active account on the 57win platform. Any duplicate accounts identified will be closed and the balance may be forfeited, as set out in Section 9 of this document. Registration is free and does not require any deposit.

To ensure Member safety and comply with the regulatory requirements of Law No. 14.790/2023, 57win requires identity verification (KYC process) before releasing withdrawals and for accounts that reach certain betting or deposit volume thresholds.

Documents that may be requested during the verification process include:

• Government-issued photo ID (RG, CNH, or valid passport);
• Proof of residence issued within the last 90 days;
• Selfie holding your identity document;
• Proof of ownership of the payment method used (where applicable).

The document review period is up to 72 business hours after submission. 57win may request additional documents in specific cases. During the verification process, withdrawals are suspended, but betting and gaming remain fully available.

Members are responsible for keeping their account secure with a strong password and must never share their login credentials with anyone. If you suspect unauthorized access, contact 57win support immediately.

All deposits on 57win are processed in Brazilian reais (BRL). The platform accepts the following payment methods:

Deposits must be made from an account or payment method held in the Member's own name. 57win does not accept third-party deposits. Deposits made by anyone other than the account holder will be returned and the account may be suspended pending investigation.

The standard maximum daily deposit limit is R$ 10,000.00. Members who wish to raise their limits must complete the advanced KYC process and request an adjustment through the support chat.

Withdrawals of real balance (not bonus funds) on the 57win are available to Members with a verified account. The primary and fastest withdrawal method is Pix, processed within up to 5 minutes for verified accounts, 24 hours a day.

• Minimum withdrawal amount: R$ 20.00;
• Maximum withdrawal limit per transaction: R$ 50,000.00;
• Pix withdrawals are processed to the Pix key linked to the Member's CPF;
• Bank transfers (TED) are processed within 1 to 2 business days;
• 57win charges no fees on withdrawals.

In cases of suspected fraud, money laundering, or violation of these Terms, 57win may suspend withdrawal processing for up to 30 days while conducting an internal investigation. The Member will be notified by email of any suspension.

The 57win offers periodic bonuses and promotions for new and active members. Each promotion has its own specific rules, available on the corresponding promotion page. The general rules that apply to all bonuses are as follows:

• Bonuses are credited to the account as Bonus Balance and are kept separate from the Real Balance;
• To become eligible for withdrawal, bonuses must meet the rollover requirement stated in each promotion;
• The standard rollover requirement for the welcome bonus is 5x the bonus amount on bets with minimum odds of 1.50;
• Cancelled bets, bets placed on markets with odds below the minimum, and intentional hedge bets do not count toward rollover;
• Bonuses are valid for 30 days from the date of grant, unless otherwise stated in the promotion;
• 57win reserves the right to cancel bonuses in cases of abuse, multi-accounting, or market manipulation;
• Each Member may participate in each promotion once only, unless otherwise stated.

The 100% welcome bonus up to R$ 500.00 is automatically applied to the first deposit of each new Member registering for the first time. No promo code required. The minimum deposit for activation is R$ 20.00.

The 57win offers fixed-odds betting on domestic and international sports events, including football (Brasileirão Série A, Copa do Brasil, Libertadores), volleyball, NBB basketball, MMA/UFC, e-sports, and other sports available on the platform.

General rules applicable to all Sports Betting:

• Confirmed bets cannot be cancelled by the Member, except where 57win offers a cash out feature;
• In the event of abandonment, postponement, or cancellation of an event, affected bets will be refunded to the account's Real Balance;
• Obvious pricing errors (clearly incorrect odds) may be corrected or voided by 57win, with a refund of the amount wagered;
• Live bets are subject to broadcast delays — 57win is not responsible for decisions made based on delayed information;
• 57win reserves the right to limit the maximum bet amount per event or market, in accordance with its internal risk policy;
• Bets placed after the official start of the event (except live markets) will be cancelled and refunded.

In the event of a dispute over an event result, 57win uses official sources such as the CBF, FIVB, UFC, and other relevant governing bodies as the definitive reference for bet settlement.

The casino, poker, and crash games available on 57win are operated by internationally certified providers with audited RNG (random number generator). The average RTP (return to player) for each game is available on the respective game page.

• Game results are generated by certified random systems and cannot be influenced by any action from the platform or the Member;
• Technical failures during a game session (connection drops, server errors) are handled in accordance with each provider's policy — session history is preserved for review;
• In poker, any suspected collusion (players working together) or use of prohibited assistance software will result in an investigation and possible forfeiture of chips and account balance;
• Crash games use a progressive multiplier mechanic — the outcome of each round is determined before it begins and can be verified via a public cryptographic hash;
• Minimum and maximum bet amounts vary by game and are displayed in each product's interface.

The following are expressly prohibited on the 57win the following conduct, which may result in account suspension or permanent closure and forfeiture of balance:

• Create more than one account using the same CPF or another person's documents;
• Providing false information, forged, or altered documents during registration or KYC verification;
• Abusing bonuses (e.g., placing repeated minimum-value bets to meet rollover requirements without genuine risk exposure, commonly known as "bonus abuse");
• Placing intentional hedge bets across your own or third-party accounts to secure artificial profit;
• Use automated software, bots, scripts, or any betting or gaming automation tools;
• Engage in money laundering or use the platform for any illicit financial activity;
• Threatening, harassing, or insulting members of our support team;
• Attempting to hack, exploit vulnerabilities, or carry out attacks against 57win's infrastructure.

The 57win treats responsible gambling as an operational priority, not just a regulatory requirement. We provide self-control tools accessible directly from each Member's account dashboard:

• Deposit limit — set a daily, weekly, or monthly cap on your deposits. The limit takes effect immediately and can only be increased after a 7-day waiting period;
• Loss limit — set the maximum amount you're willing to lose in a given period. Once the limit is reached, additional bets are blocked until the period resets;
• Voluntary break — pause your account for 24 hours, 7 days, or 30 days. During the pause, deposits and bets are not permitted;
• Self-exclusion — close your account for 6 months, 1 year, or permanently. Self-exclusion is irreversible for the chosen period.

The platform is exclusively for over 18 years of age. If underage access is suspected, the account will be immediately suspended pending investigation. If you believe someone in your household has a gambling problem, encourage them to seek professional help and use the available self-exclusion tools. Find out more on our Responsible Gaming.

The 57win handles Members' personal data in accordance with the General Data Protection Law (LGPD — Law No. 13.709/2018). Data collected during registration and use of the platform is used exclusively for:

• Identity verification and fraud prevention;
• Processing of financial transactions;
• Communications regarding your account, bets, and promotions;
• Improving your experience on the platform;
• Compliance with regulatory obligations.

Data is never sold or shared with third parties for commercial purposes without the Member's explicit consent. Sharing occurs only with payment partners, game providers, and regulatory authorities when required by law.

Members have the following rights regarding their personal data: access, correction, deletion, portability, and withdrawal of consent. These rights can be exercised via the support chat or by emailing contato@57win.click. Full details in our Privacy Policy.

The 57win strives to keep the platform available 24 hours a day, but does not guarantee uninterrupted availability. Scheduled maintenance will be communicated at least 2 hours in advance.

57win is not liable for:

• Losses resulting from service interruptions caused by external factors (third-party infrastructure failures, internet instability, force majeure events);
• Betting decisions made by the Member based on information from sources external to the platform;
• Financial losses resulting from using the platform for entertainment purposes — betting carries the risk of losing the amount wagered;
• Delays in deposits or withdrawals caused by intermediary financial institutions.

In no event shall 57win's total liability to a Member under these Terms exceed the total amount deposited by the Member in the preceding 12 months.

Members may request voluntary account closure at any time through the 57win support chat 57win. The process takes up to 5 business days and includes the processing of any remaining real balance via Pix to the key registered on the account.

57win may close or suspend an account without prior notice in the following cases:

• Violation of any item in Section 9 of this document;
• Reasonable suspicion of fraud, money laundering, or bonus abuse;
• Submitting false documents or inaccurate information;
• Confirmation that the Member is under 18 years of age;
• Court order or ruling by a competent regulatory authority.

In cases of account closure due to a violation, 57win may hold the account balance for up to 90 days while conducting an internal audit. The Member will be notified by email of the reason and the expected resolution timeframe.

These Terms and Conditions constitute the entire agreement between the Member and 57win regarding use of the platform, superseding any prior agreements on the same subject matter.

• Governing law: these Terms are governed by the laws of the Federative Republic of Brazil, in particular Law No. 14,790/2023 (fixed-odds betting) and the LGPD;
• Jurisdiction: any dispute arising from these Terms shall be submitted to the jurisdiction of the courts of São Paulo — SP, with express waiver of any other jurisdiction, however privileged it may be;
• Amendments: 57win may update these Terms at any time, with prior email notice to active Members at least 7 days in advance. Continued use of the platform after the changes constitutes acceptance of the new terms;
• Partial invalidity: if any clause of this document is found to be invalid or unenforceable, the remaining clauses will remain in full force;
• Language: should these Terms be translated into another language, the Brazilian Portuguese version shall prevail in the event of any conflict in interpretation.

Questions about these Terms can be sent to contato@57win.click or directly through the support chat available 24 hours a day on the platform.